Hearing Aid FAQs

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General

What types of hearing aids are available?

What should I expect during my first week with new hearing aids?

What should I do if I lose one of my hearing aids?

Once I have hearing aids is follow-up care necessary?

How do I take out my hearing aids correctly?

How do I put my hearing aids in properly?

How long do hearing aids typically last?

How do I know if my hearing aids need professional adjustment?

Can children wear hearing aids?

Bluetooth

Why won't my hearing aids stay connected to Bluetooth?

What's the difference between hearing aid apps and regular Bluetooth settings?

How to set up the Oticon Connect clip

How do I pair my hearing aids with my smartphone via Bluetooth?

How can I prevent Bluetooth issues with my hearing aids?

Can I connect my hearing aids to my Macbook?

Can I use my hearing aids with TV streaming?

Can I stream music and calls through my hearing aids?

Can I connect my hearing aids to multiple devices at once?

Battery and Power

Battery and Power

Why do my hearing aid batteries drain faster than expected?

Battery and Power

What's the difference between disposable and rechargeable hearing aid batteries?

Battery and Power

How long do hearing aid batteries usually last, and how can I maximize their lifespan?

Battery and Power

How do I know when my hearing aid batteries are low?

Care and Maintenance

Care and Maintenance

What is the best way to clean earwax out of my ears?

Care and Maintenance

How to clean your Phonak hearing aids

Care and Maintenance

How to change ReSound wax guards

Care and Maintenance

How to clean and change your microphone ports

Care and Maintenance

How often should I clean my hearing aids, and what’s the best method?

Care and Maintenance

How should I store my hearing aids when I'm not wearing them?

Care and Maintenance

Can I use regular cleaning products on my hearing aids?

Tinnitus

What's the difference between hearing aids and tinnitus maskers?

How long does it take for hearing aids to help with tinnitus relief?

Can hearing aids help reduce my tinnitus?

Can I wear hearing aids if I have tinnitus?

Lifestyle and Usage

Lifestyle and Usage

Why do hearing aids make my voice sound loud and/or hollow?

Lifestyle and Usage

How do I adjust to wearing hearing aids in social situations?

Lifestyle and Usage

Can I wear my hearing aids while sleeping?

Lifestyle and Usage

Can I wear my hearing aids while exercising or playing sports?

Lifestyle and Usage

Can I wear my hearing aids in the shower or while swimming?

Lifestyle and Usage

Can I travel with my hearing aids?

OTC

What's the difference between over-the-counter and prescription hearing aids?

Can I use AirPods instead of hearing aids?

Can I use both hearing aids and AirPods?

Troubleshooting

Troubleshooting

Why is my hearing aid making a whistling or feedback sound?

Troubleshooting

Why does my hearing aid sound muffled or unclear?

Troubleshooting

What are the best ways to dry out wet hearing aids?

Troubleshooting

What should I do if my hearing aids stop working?

Troubleshooting

How to reinstall your retention if it falls off - RIC hearing aid

Go Back to Help Center

Name-brand hearing aids, fit by a local hearing healthcare provider who follows Best Practices.

Best Practices Checklist

Hearing Aid Buyer's Guide

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